Terms of Service

Last updated: October 23, 2025

These Terms of Service ("Terms") govern your use of the AI transformation services provided by AI Strategy LLC ("we," "our," or "us"), including the AI Fluency Sprint, AI-Confident Team Sprint, and AI Readiness Assessment. By purchasing or using our services, you agree to these Terms.

Services

We offer three primary services:

AI Fluency Sprint

  • 3-5 personalized 1-on-1 sessions (60-100 minutes each)
  • Email support between sessions
  • Access to resources and frameworks
  • Personalized guidance and exercises

AI-Confident Team Sprint

  • 4-part custom series for teams of 5-25 people
  • Interactive workshops with live demos
  • Team-specific use cases and exercises
  • Post-session support and resources

AI Readiness Assessment

  • 3-4 week comprehensive diagnostic
  • Leadership interviews and stakeholder sessions
  • Opportunity identification and prioritization
  • Strategic roadmap and implementation plan

Payment Terms

Pricing for our services:

  • AI Fluency Sprint: $1,499 USD (fixed price)
  • AI-Confident Team Sprint: Custom pricing based on team size and needs
  • AI Readiness Assessment: Custom pricing based on organization size and scope

Payment is due according to the agreed terms in your service agreement. We accept payment via credit card through our secure payment processor, Stripe, or via invoice for enterprise clients.

Satisfaction Guarantee

Experience our services risk-free. If you don't have at least one breakthrough moment in your first session or engagement, we'll refund 100% of your payment.

To request a refund under this guarantee, you must notify us within 48 hours after your first session or initial engagement via email at michele@aistrategyllc.com.

Scheduling and Cancellations

  • Services must be initiated within 6 months of purchase
  • 48-hour notice required for rescheduling
  • No-shows forfeit the session
  • We'll work with you to accommodate reasonable scheduling needs

Intellectual Property

All materials, frameworks, and content provided during our services remain the intellectual property of AI Strategy LLC. You receive a license to use these materials for your personal and professional development (or your organization's internal use for team and enterprise services) but may not reproduce or distribute them outside your organization without permission.

Confidentiality

We maintain strict confidentiality regarding all information shared during coaching sessions. We will not disclose your personal or business information to third parties without your consent, except as required by law.

Limitation of Liability

Our services provide coaching and educational guidance. We are not responsible for business decisions or outcomes based on our coaching. Our total liability shall not exceed the amount paid for the services.

Code of Conduct

Participants agree to:

  • Engage respectfully and professionally
  • Maintain confidentiality of other participants (in team or group settings)
  • Not record sessions without permission
  • Provide honest feedback to help us improve

Termination

Either party may terminate the engagement with written notice. If you terminate after the first session or initial engagement, no refund will be provided unless under the satisfaction guarantee terms. If we terminate (except for cause), we'll provide a pro-rated refund for unused sessions or services.

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Changes to Terms

We may modify these Terms at any time. Changes will be effective for new purchases only. Your purchase is governed by the Terms in effect at the time of purchase.

Contact Information

For questions about these Terms, please contact us at:

AI Strategy LLC
Email: michele@aistrategyllc.com